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PETRONAS Authorized Platform

Welcome to the
Merchant Academy

Your all-in-one resource for PETRONAS Procurement Digitization on PETRONAS@Borong — integrated directly with SMART by GEP.

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Important Eligibility Check

To maintain full compliance, access is strictly limited to suppliers holding a valid PETRONAS License Certificate that matches the 239 authorized SWEC codes. View approved SWEC Directory

Quick Guide

EXPLORE THE GUIDE KITS

Onboarding & Account Setup

  • Eligibility & Requirement
  • The 3-Step Registration Process
  • First-Time Login
Explore Onboarding

Catalogue & Product Management

  • Step-by-Step Product Upload
  • Catalog Visibility & Privacy
Explore Product

Pricing, Logistics & Taxes

  • Setting State Pricing & Tax (SST)
  • 2.8% Domestic Shipping Fee Caps
  • Mandatory Delivered Duty Paid
Explore Logistics

Orders & Fulfillment

  • Uploading Delivery Orders & PODs
  • How GRNs Trigger Invoice Releases
  • The 7 + 7 Days Disbursal Timeline
Explore Fulfillment

Payment & Commission

  • Order Fees & Commission
  • Preventing Delay Payment
  • Payment Disbursal Timeline
Explore Payment

Video Guide

Complete Platform Walkthrough

A step-by-step video guide to help you onboard and navigate Merchant Portal.

PETRONAS field engineers operating pipeline equipment
239authorised SWEC codes
56,000+Purchase Orders issued

FAQs

Frequently Asked Questions

Checkout what are the common questions that our seller often asks here.

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